Book An Appointment

Your Journey with PsychWell

Step 1: Reaching Out

The first step is connecting with us. We understand that starting therapy or seeking an assessment is a significant step. Our seamless and supportive process is designed to guide you from your first contact to achieving your personal mental health goals. That is why we make it a priority to connect with you over the phone before your first appointment. During this conversation, we will take the time to learn more about you, discuss your referral, and answer any questions about the process.

How to Contact Us:

  • Phone: (02) 8667 8678 (Monday–Friday, 9:00 AM–5:00 PM)

  • Email: info@psychwellconsultants.com.au

  • Online: Fill out the Contact Us form on our website.

Step 2: Booking Your Appointment

After your initial contact, we will:

  • Match You with the Right Therapist or Service: We'll consider your needs and preferences to ensure the best fit.

  • Discuss Availability: If there’s a waitlist, we’ll keep you updated and notify you as soon as a spot becomes available.

  • Secure Your Appointment: A payment is required to confirm your booking.

  • Go over Fees and Payment Details: We will ensure fees and payment processes are clear.

Existing clients can book follow-up appointments online via our Book Appointment tab.

Step 3: Preparing for Your First Appointment

Once your booking is confirmed, we will send you a New Client Email containing:

  • Appointment details.

  • A personal information form to complete and return.

  • A consent and privacy agreement to review, sign, and return.

For GP Referrals:
If you have a referral and a Mental Health Treatment Plan (MHTP), please email it in advance or bring it to your first session.

Step 4: Starting Therapy

Your therapy journey begins with your first session. Arriving 10 minutes early allows you to settle in, get comfortable with our space, and complete any necessary paperwork without cutting into your session time.

What to Expect in Your First Session

  • Assessment: Your psychologist will explore your challenges, history, and circumstances to gain a complete understanding of your situation.

  • Goal Setting: Together, we’ll identify your goals and map out a tailored plan to achieve them.

  • Initial Recommendations: Your therapist will suggest the best approaches and session frequency to suit your needs.

  • Session Length: Sessions run for 50 minutes, with an additional 10 minutes for administrative tasks.

Ongoing Therapy
Therapy is a step-by-step process that supports your growth and resilience:

  • Regular Sessions: Maintain momentum and consistency for meaningful progress.

  • Homework & Skills: Practice tools and strategies between sessions to reinforce your growth.

  • Reassessment: We’ll periodically review your progress and adjust goals as needed.

  • Convenient Online Booking: Existing clients can book follow-up appointments via our Online booking system on this page

Consistency is key to building skills, overcoming challenges, and sustaining progress. Booking sessions in advance ensures continuity and keeps you on track toward your goals.

Why Choose PsychWell?

  • Experienced Therapists

    Postgraduate-qualified Psychologists and Therapists dedicated to your well-being.

  • Science-Backed Treatments

    A blend of evidenced based and innovative approaches tailored to your needs.

  • Personalised Therapist Matching

    Thoughtfully connecting you with the therapist best suited to support your goals.

  • Convenient Location

    Calm and inviting spaces near public transport with ample parking.

Fees & Rebates

  • Standard Therapy Fee: $200 per session (lower than the APS-recommended $280).

  • Medicare Rebate: $96.65 per session with a valid MHTP.

  • Out-of-Pocket Cost: $103.35 per session after the rebate.

Medicare Coverage

With a Mental Health Treatment Plan, you can claim:

  • Up to 10 individual sessions per calendar year.

  • Up to 10 group sessions per calendar year.

Private Health Insurance

If you have Psychology Extras coverage with your private health insurance, you may be eligible for rebates on psychology sessions. The rebate amount depends on your insurer and the level of coverage in your plan. After each session, you will receive an invoice to claim your rebate directly from your health fund, or we can process the rebate for you in-house.

NDIS Funding

If you have NDIS funding for psychological treatment and are self-managed or plan-managed, you can use this funding to cover the cost of your sessions.

To ensure a smooth process, please provide your NDIS details during the intake process. This allows us to coordinate billing directly in line with your plan.